Privacy Policy for Transbaggage.com
Last Updated: 29 October 2025
Who We Are
Transbaggage.com is a UK-based online luggage storage, delivery, and booking service. Our website address is: https://transbaggage.com.
What Data We Collect and Why
When you use our services—including browsing, commenting, booking, or uploading media—we collect necessary data to optimize your experience, comply with legal obligations, and prevent abuse.
•Comments: If you leave a comment, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection. A hash from your email may be sent to Gravatar to display your profile picture (see: https://automattic.com/privacy/).
•Contact/Billing Details: Basic information including your name, email, phone number, and billing address is collected during bookings and account registration.
•Technical Data: Device type, IP address, browser type, and cookies are automatically captured for security and analytics.
•Media: Uploaded images are stored on our servers. Please remove embedded location data (EXIF GPS) before uploading, as visitors may view location data from public images.
•Cookies: Cookies are used to remember your login, account settings, and ease repeat bookings. Login cookies persist for up to 2 weeks, screen options for up to 1 year. Commenters can save their info for convenience, lasting up to 1 year.
•Booking Transactions: Booking details and payment information are securely processed via industry-standard, encrypted payment gateways.
Embedded Content & Third-Party Links
Articles and pages on our site may include embedded videos, images, or content from third-party providers (like payment processors or review widgets). These sites may collect data about you, use cookies, and track your interactions. Your activity with embedded content is governed by the privacy policies of those external sites.
How Long We Retain Data
•Comments and related metadata are retained indefinitely for moderation and future reference.
•Account holders’ profile and booking details are kept as long as the account is active or required for legal compliance (typically up to 5 years for financial records).
•Cookies last from session (temporary) to 1 year, depending on purpose.
•You can edit or delete any personal information in your profile, except your username. Admins can edit this info as well.
Who We Share Data With
•Payment Partners: For processing bookings, your payment data is handled through trusted third-party processors.
•Spam Detection: Visitor comments may be checked by an automated anti-spam service.
•Password Resets: If you request a password reset, your IP address is included in the reset email.
We do not sell your personal data to third parties.
Your Data Rights
•You may request access to your data, including an export of all personal information we hold about you.
•You can request that we delete or anonymize personal data, except for information required for regulatory, administrative, or security reasons.
Where Your Data Is Sent
•Data may be stored on secure servers within the UK or EU, and accessed by authorized personnel only.
•Public comments or uploaded images may be visible to other website visitors.
Cookies and Tracking
Transbaggage.com uses cookies for:
•Tracking booking and user preferences;
•Helping prevent fraud and abuse;
•Tailoring marketing offers and site improvements;
•Enabling third-party analytics and advertising partners to show relevant promotions.
You can manage cookies via your browser settings. See our detailed Cookie Policy for more information.
Contact Us
For privacy questions, data access, or deletion requests, email: privacy@transbaggage.com